The Governor of Alexander Logistics, Tsvetin TODOROV: Our policy is based on loyalty to the customer and high quality of service

 

The private Bulgarian company Alexander Logistics has been on the market for twelve years and its uppermost priority in this period has been the fast development to reach leading positions among companies, which offer all-embracing logistic solutions. The team consisted of three people in 1994 and in 2005 it numbers 170 people. 95% of the employees are young experts, trained by the company to be loyal to the customers. Among the main problems in the past was the funding of company projects and gaining the trust of credit institutions. In this respect, the company has established an excellent cooperation with International Asset Bank.

 

The company offers a wide range of logistic services, with the emphasis on: group services to major European destinations, such as Italy, Germany, the Netherlands, Belgium, Spain, Greece, Poland and Hungary; air cargo; container services; domestic services for groups of cargo to and from any point in Bulgaria; customs representation with a customs office (at the Customs of Sofia airport);warehousing, logistics and distribution; commissioning and re-packing; VAT services; IT solutions for e-commerce and delivery management. The marketing policy of Alexander Logistics is based upon the principle of loyalty to the customer and the provision of high-quality services.

 

Recently the company reported a significant growth of the number of handled consignments and in its performance in general. The customer structure includes mainly small and middle-sized enterprises, which aim at quick development and therefore require extreme reliability of service. Some of the customers are really big companies, such as Office 1 Superstore, for example. With the latter “Alexander Logistics” implemented a project for the outsourcing of the overall warehousing and logistic activity. As a result, the Central logistic storage facility of Alexander Logistics serves the retail network of Office 1 Superstore, which includes 137 shops, as well as their international customers.

 

The company has entered the railway sphere quite recently by investing in two railway tracks with direct access to its warehousing facilities. This investment provides good opportunities for combined services in transit traffic.